Approach

When approaching individuals and groups, I assume that most people do what they think is right considering the world in which they think they live.

Granting people the benefit of the doubt places me in the place of a learner and mediator of different views and expectations, and allows me to contribute what I can to facilitate clarify and mutual understanding.

My focus is first on process, on patterns and concepts, and then on change. I believe that the most effective change is based on shared purposes and ethical principles that provide a caring context for dealing with disagreement and differences.

Change can occur on different levels, and part of facilitating effective change is the selection of the right one. My inclination is to focus on changing group expectations and organizational communication patterns and to let changes in individual behavior follow. So I am interested in the design of group and organizational processes that both promote and protect high levels of individual performance, relational awareness and organizational integrity.